“Lisa did a wonderful job and made helping my team easier.”

“As always, Great and timely work.”

“Having the ability to get technical issues resolved on the weekend, before the start of our business day on Monday! This would have never happened with our previous MSP.”

“Riley took this request and ran with it in the best possible way, truly impressed by the resolution of this as it's been a pain point for us until we started working with Applied Tech & made the request for help. Excellent work & tyvm!!! I'm impressed & grateful!”

“Everyone was excellent - Perfect Customer Service!!!”

“Andrew was absolutely phenomenal to work with and helped very quickly!”

“Spencer is quick, efficient and pleasant to work with. He always goes the extra mile to make sure an issue is resolved.”

“Nathan was friendly, resolved my issue quickly, and followed up to make sure things stayed on track.”

“The person that assisted me this morning was fantastic. She quickly resolved my issue and then asked follow-up questions to make sure everything was working correctly again. I couldn't have asked for a better experience!”

“Jasmine seemed very easy to work with and listened to my concerns. She kept at it until the issues were resolved. Thank You, Jasmine!”

“Shortly after submitting this ticket, Azrael was quick to offer assistance & troubleshooting ideas; we scheduled a meeting where Azrael jumped in & methodically explored potential fixes with efficiency. A few minutes later he had it fixed, showed me how to fix the issue myself going forward & in doing so, relieved a pain point for us. Very grateful for the hard work and expertise of Azrael & the Applied Tech team as a whole! A+ experience, thank you very much!”

“Jasmine Christopher was highly professional and efficient throughout the support process. She communicated clearly, walking me through each step and ensuring I understood what was being done and why. Her calm and courteous demeanor helped make the experience significantly less stressful. What stood out most were her excellent communication skills and strong technical expertise. Jasmine quickly identified the root cause of the issue and implemented a solution that fully resolved the problem. I also appreciated her thoughtful follow-up to confirm that everything was functioning properly afterward.”

“Zach was very pleasant and helpful! He contacted me much faster than the hour timeframe I was given and resolved the issue in approx 10 minutes.”

“Pleasant tech and quick resolution.”

“I greatly appreciate the quick response time in this instance. I needed the fix for a meeting at 8:00 a.m. the next day, and it was fixed within the hour I made the request.”

“Quick & easy to work with as always!”

“I had a fantastic experience working with Craig on several IT issues I was dealing with. He was professional, responsive, and incredibly knowledgeable. Every problem I brought to him—whether it was software glitches, connectivity issues, or system performance—he resolved quickly and efficiently. Craig made a stressful situation easy, and now everything is running smoothly thanks to his support.”

“The service I received was very quick and helpful! I was able to get logged back in and back to my time sensitive work within minutes. Thank you for your help Cheila!”

“Really appreciate that Michael dug deeper and scheduled a call to make sure we were on the same page about everything. It was very helpful.”

“Drew was amazing! He is super likable and knowledgeable. He was able to meet with us in person and talk us through the process and our issues we ran into. He also asked us if we had anything else that we need help with-- super nice and helpful!”

“Communication and Support for my computer issues were great. Andrew always goes above and beyond to help. Thanks!”

“The team worked through the issue until they found a solution. They are all greatly appreciated!!”

“Jeremy was super helpful and patient and he did a great job getting everything I needed done quickly on a Friday afternoon when most people are only giving half the effort. Thank you, Jeremy!”

“Very responsive and clear help! Excellent as always. Can't say enough about how great our experience is with Applied Tech.”

“Gareth was very helpful, quick to respond and kept the communication going with follow-up emails as we worked to get this issue resolved for my co-worker. He is out in the field and has been having issues so I put in a ticket on his behalf so that we could get the process started of getting his OneDrive set up. His laptop is not always at his location during the day in the field and a OneDrive is very important to what we are doing, and Gareth went above and beyond to work with both Michael and I to get it all coordinated to resolve the issue. We both appreciate how quickly Gareth responded and how fast the issue was resolved. Thank you, Gareth! Awesome Customer Service - Awesome Knowlege - Awesome Turnaround Time”

“Very quick, and even though I was pretty sure it was a minor issue (and it turned out to be), they still gave it their full attention and didn't seem bothered at all by the time it took to complete it. Very grateful to have had such a pleasant experience.”

“Jasmine was fantastic. Knowledgeable. Patient. Provide solutions and ideas. Great customer service! Thank you.”

“Lightning fast responses to tickets, awesome communication! Angie is the best!”

“Todd went above and beyond to help resolve. Many thanks!”

“Very helpful (and patient) advice for navigating OneDrive and Sharepoint. Thanks!”

“Tim always does a great job for us. Never met an engineer that is more knowledgeable on firewalls.”

“Good communication and follow up, tech was extremely helpful.”

“They answered me quickly and promptly, allowing me to continue with my work without issues or interruptions.”

“The depth of Applied Tech was a big factor for us. They help us keep up with the growth of our business, using Office365, Sharepoint and other applications. They help train our people and the staff has adjusted pretty quickly to all the new updates.”

“What I appreciate about working with Applied Tech is they quickly acknowledge a help desk request and track it through resolution. They respond in a timely manner based on severity of the issue and bring the right level of expertise to solve the problem.”

“It’s not realistic for us to have one person on staff who’s expected to know everything about everything… it doesn’t make sense for us to have a full-time IT Director position.”

“I would recommend a relationship with Applied Tech for any business trying to stay relevant in today’s changing technological world.”

“Knowing that Applied Tech is constantly monitoring our server and workstations allows me to focus on the strategic issues of our business. Encore is quite pleased with the service and expertise of Applied Tech and looks forward to a long and mutually beneficial relationship.”

“Applied Tech has helped allow our people to work remotely…and do it securely which is really important given the healthcare space we’re in and being subject to HIPAA oversight.”

“We’re confident that we made the right choice in selecting Applied Tech as our IT Provider. Every project we’ve given them and every help desk ticket we’ve entered has been resolved for the long term. They don’t take short cuts.”