- Description:
- Epic IT is an ISO 27001 certified managed services provider headquartered in North Perth, with offices in Sydney and Brisbane. Operating since 2003, we support Australian mid-market organisations with managed IT, cyber security (Essential Eight as standard, SMB1001, DISP), and AI services.
We are Australia’s first AI-led MSP: we deploy and govern the AI our clients actually use, including Anthropic Claude, ChatGPT and Microsoft Copilot, with shadow AI discovery and audit trails built in from day one.
Microsoft Solutions Partner for Modern Work. CRN Fast50 listed in 2019, 2024 and 2025. WA Government CUA ICTS2021 approved supplier. Calls answered in an average of 36 seconds. Backed by a 90-day guarantee: if you’re not satisfied, we refund your onboarding fee and pay you $5,000.20+ SMB SME upGrowth Accounting ISO 27001- Services:
- VoIP, Cloud Migration, Colocation, CRM, Cybersecurity... and 12 more
- Partnerships:
- Zscaler, Adobe, ConnectWise, Datto, Duo, +10 […]
- HQ:
- North Perth, Australia
- Tel:
- 8 9228 2945
- Website:
- Visit Website
“We are very impressed with the professionalism demonstrated by EPIC IT in understanding the needs of our team. From the initial meeting through to onboarding and beyond, the team at EPIC IT has been a pleasure to deal with. From the tenacious helpdesk team through to the Cisco specialist, we feel confident that our productivity and network security needs are being met in a professional and proactive manner.”
“Our cloud solution has been extremely reliable, fast and allowed employees to maximise their efficiency. Plus we have Epic IT standing by for expert support when needed”
“We have worked with Epic IT for over 5 years and have worked to refine our solution as the business grew from 3 people to 9 people over 2 locations. They have been able to assist in a growing NFP whilst keeping the costs affordable.”
“Epic IT has worked with our team since the early conception of our franchise model. They developed our initial website and online CRM solution including being the first in our business type to offer ‘online bookings’. The Epic IT team has always interacted professionally, and we would have no hesitation recommending their services to any business large or small”
“We are grateful for the support and advice received by EPIC IT in making decisions about our future IT needs. The road map was essential in informing us of what was required and how to get there. EPIC IT has been professional in all elements of our journey to move to the cloud based computing and we look forward to continuing to the next ICT phase.”
“We found Epic IT very approachable and capable of explaining exactly how a cloud system will benefit our business. Following our initial meeting with Greg, we were convinced that our business was on the right path to maximizing our IT potential. Twelve months on, our cloud system is continually delivering and growing with our needs and we have never looked back.”
“Epic I.T. look after our entire I.T. department ranging from support to management and procurement. Their highly skilled and friendly team have taken the time to really understand our unique ICT needs and operations. We are a 24/7 multiple site operation spanning across Australia (with our head office in West Perth) making up a 50 user environment. Epic I.T. support all of our Australian based sites and offices both remotely and onsite. I would not hesitate recommending Epic I.T. to any small to medium sized business looking to outsource their ICT needs.”
“Positive: Professionalism, Responsiveness
Fantastic local and professional IT assistance for small to medium businesses. Our Qbit Account Manager, Jaydan Wylds has provided exceptional service to our business.” Read More
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