“With a small internal IT team and a need to update older hardware, Brown Brothers Engineers turned to Truis for an IBM hardware upgrade and implementation project, and subsequent monitoring, and management services.
“I have been in the IT industry for over forty years, almost all of that with IBM hardware and software in several different environments. I am nearing my retirement, but I do not want to leave the company that I am working for without support. I see Truis as the backup to my successor to provide this support.””

“Our key consideration when choosing an IT managed service provider was a service provider that could grow with us. We were also looking for a provider that could give us cybersecurity measures, and Truis has been wonderful in this. They've provided monthly training sessions as well as regular phishing testing.

On a day-to-day basis, this means Truis takes care of the everyday IT issues and allows GIVIT to focus on its important work.”

“From the outset, Truis has demonstrated a remarkable commitment to quality and service. Their ability to provide not only hardware but professional services. An example of this, is where Truis significantly contributed to a large scale, multi-million project being successfully delivered."”

“Austube Mills expressed their satisfaction with Truis' services, noting the longstanding partnership and trust that had been built over the years. Truis had previously supplied and installed the IBM equipment and Maxava High Availability software now being managed, making the transition to a managed service a logical next step.

The customer appreciated Truis' commitment to excellence and their ability to adapt to the evolving needs of the business. The dedicated support and expertise offered by Truis were highly valued, ensuring that Austube Mills could focus on their strategic goals while leaving the IT management to trusted professionals.

"Truis need to add "A better than outstanding" icon on your ticket closure email, that would be the one I always select!"”

“This was the largest technology refresh project at Best & Less in a long time and many different teams pulled together to make it happen. Truis’ contribution to this project was exceptional. Managing the procurement, set up, distribution, reverse logistics, and providing general support throughout, they were key to the success of this project.”

“If anybody ever asks me who I recommend as an IT partner, I tell them Computer Merchants. There is a sincerity and an authenticity to their desire to help, support and partner with their customers that I have not seen in other organisations. It goes without saying that if I ever moved to another company, Computer Merchants would continue to be my IT advisors of choice.”

“Computer Merchants are very knowledgeable, always willing to help, and I always got an honest answer to my questions.”

“IT infrastructure is more than just buying a piece of equipment, and Computer Merchants recognises that. They worked in partnership with us to understand our needs, and to present a solution that would work for us globally.
We made a couple of unusual requests, and they accommodated those easily. Four years on, this solution is meeting our expanding needs as an organisation, it’s supported, and we know it’s flexible enough to continue to evolve as our needs change.”