Qbit IT Solutions

Qbit IT Solutions
Description:
Established in 2006, Qbit is a progressive and proactive Information Technology company and Managed Services provider that offers IT Support products and services to Western Australian businesses. Investing heavily in our team and the latest technologies ensures Qbit is a leader in the Managed Services Provider field.

Qbit has grown from a team of two to almost fifty staff over the past sixteen years and continues to experience strong business growth. This growth has come almost exclusively from word of mouth referrals from our clients. Qbit’s success is a tribute to our ability to provide exceptional service, reliable IT, and easy to understand IT guidance, from a team of dedicated and professional IT staff most of whom are located in Perth Western Australia.

Qbit understands
... that Cyber Security is a major risk for business. Our Managed IT Services will align your IT with the NIST CyberSecurity Framework. The NIST Cybersecurity Framework provides voluntary guidance, based on existing standards, guidelines, and practices to help organisations better manage and reduce cyber security risk. It fosters cyber security risk management and related communications among both internal and external stakeholders, and helps to better integrate and align cyber security risk management with broader enterprise risk management processes.

Qbit is ISO9001 Quality Assured and working towards ISO27001
#MSP Select Australia

MSP Select Australia 2024. Every year, Cloudtango honors the most successful managed service providers. For 2024, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Qbit IT Solutions demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.

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HQ:
West Perth, Australia
Branches: Westminster

Qbit IT Solutions Reviews

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Our business has been utilising Qbit IT Solutions for a while now and have been very happy with the service. Each time we send a support ticket, they respond promptly and provide a fast, reliable solution. I just today needed to drop off some computers for Qbit to set up for us, and had a great experience with their staff who offered to help carry in the laptops, listened and met our quick turnaround requirements - it really does make all the difference. Thanks so much for your hard work team, you've been an excellent business to work with!

Alex Hamilton
White Chalk Road

QBit Computers have been an invaluable asset to our company. Always professional and efficient in everything they do! Keep up the good work Fabio.

Vanessa D'Acunto
Ceramics Internaional

After trying for months to have Telstra install NBN at my business and having nothing but frustration and time wasted it was a breath of fresh air to have QBIT sort it for me. Always dealing with the same person made the world of difference. Thanks

Nola Pearce
Trauma Sim Pty Ltd

Fast, efficient, knowledgeable. My problem was sorted in a timely fashion.

Marlene Rattigan
Kidz-Fiz-Biz

These guys are great - after many bad IT experiences we've finally found a professional, well run and highly capable firm. Thanks team!

Jordan Fogarty
BeMedia

The team at Obit have been amazing at every turn, they helped us through every problem and really appreciate all the assistance the owner gave to our particular needs. Couldn't thank Fabio enough.

Mike King
Infiniti WA

Qbit Computers offer excellent expertise and support in this ever changing I.T. world. Their response time is efficient, and solutions to problems is professional. I highly recommend this service.

Debra Matthews
Thai Airways International

Gareth was very helpful and so kind and careful with my Dad's computer upgrade. He is 97 years old. Thank you Gareth for your help and support thought this computer software upgrade and transition to NBN......

Also Cassandra is always cheerful and has a can do approach to solving problems.

Thank you Fabio again for all your help!!!!!!!! Very Very appreciated!

Anna Ward
Woerlee Group

QBit Computers have been like partners during our ups and downs for many years. I still recall how calm and professional they were after the March Storm, when they came in and assessed the damage and got down to business in putting us back on top of the situation. I don't know how we could have coped without them. Anything from hardware to offsite support, they take care of everything, so we can get on with our business.

Tony DaCunto
Ceramics International

Qbit have provided outstanding service looking after our computers we use to have a lot of issues recurring and getting charged (by the old company) each time to fix the same problem. We don’t have any of those problems anymore since we have changed to Qbit. They found the cause of the problems and fixed them, now we just pay a fixed month price (much easier for budgeting) and everything works.

Alan Chapman
Holistic Digital Marketing

These guys achieve the right balance of technical expertise with customer service - unusual in the IT industry. They are technically competent, but don't over-complicate the solution (which can have ownership cost implications). They have invested in the right systems and management structure to ensure reliable and consistently good customer performance. Not enough IT support organisations get both of these right - but Qbit does.

Mark Jackson
Business Veteran

Qbit are great. All the staff are very friendly, knowledgeable and patient with me as a technophobe. Any issues are explained to me in a way I can understand. They maintain my computers security and updates so I don't have to.

Kathryn-Emma Richards
Kathryn Richards

Qbit's service is top notch - they are our IT and cloud provider at the Western Suburbs Business Association. We highly recommend them - get in touch with Jamie Duff for a full review of your IT needs. He has provided excellent service and the best possible solutions for our requirements.

Annie Belcastro
Western Suburbs Business Association

The horrible feeling you get when you lose the computer file you have been working on all night... Qbit has taken away all of these concerns, offering our company a fully managed IT service agreement. From panicked calls, to server issues, backup management and keeping our requirements current, Qbit has been able to solve any issue we have sent their way. We particularly like the onsite visits, keeping some old school principles in a very modern and fast paced industry. Keep up the good work guys!!
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Jane Jennings
Suburban Design and Construct

Great team of knowledgeable professionals. Able to quickly identify and resolve most issues.

Benn Probett
Intouch Business Systems

I had a issue with my Wi-Fi network and Qbit responded immediately and quickly resolved the problem; an excellent service.

Hugh Beggs
Sterling Resources Pty Ltd

Positive: Quality

The headset works great! The sound through the headset is really clear, and its super light so you don't feel a bulky attachment on your head which is really great

Kymberlee Repia
TopDrill

Positive: Professionalism, Responsiveness

This team is always providing fantastic IT assistance for our workplace. Very responsive and super friendly. Thank you guys. Great work!

Bendido La Cunza
Wheatbelt Health Network

Positive: Professionalism, Responsiveness

Our business has used Qbit for many years to maintain our IT of a large accounting practice. Staff are very friendly and informative.

Danielle Jeffrey
PKF Perth Pty Ltd

Positive: Professionalism, Responsiveness

Damien was able to quickly resolve my network issue. He worked on it straight away and was done within half an hour.

Kimberly Vuong
Ray White South Perth

Have been using Qbit for 5 years through the Company I work for and have never had a bad experience. They are always polite and have always resolved the issue quickly. ????

Mark & Lyn Grace
Australian Audit Pty Ltd

Positive: Professionalism, Quality, Responsiveness

My first interaction with Qbit's tech support impresses. Damien was patient and proactively fixing issues without prompting.

Thomas Young
A.I.W.T. Pty Ltd

Positive: Professionalism, Quality, Responsiveness, Value

Ray resolved my issue promptly and efficiently. He followed up with a phone call a couple of days later to check how everything was going and if I'd had any further issues. Great service and friendly.

Jenni Dlugi
Health Consumers Council (WA) Inc

Positive: Professionalism, Responsiveness

Fantastic local and professional IT assistance for small to medium businesses. Our Qbit Account Manager, Jaydan Wylds has provided exceptional service to our business.

Ashley Hicks
Queensgate Specialist Centre

Positive: Professionalism

We dealt with John and Qbit in our migration to internet telephony. John was great! He’s a friendly, professional and thoroughly committed person. He is the ideal person To help facilitate a smooth transition. Highly recommended.

Bruce Sampey
Sampey & Co

Positive: Professionalism, Responsiveness, Value
Qbit Computers completed my computer maintenance efficiently and exactly as requested with an affordable fee. Ashley at Qbit in Westminster took the time to listen to my requirements for maintenance and answer any questions. Prompt customer service with regular progress updates.

Rachael Barge
Rachael Barge

After many delays and excuses from previous IT crew, I jumped on the phone to Qbit. They visited the office and gave me a run down on what would work best for my workplace. They were great in helping with my Office 365 setup and migration. They were super efficient and always kept me updated during the migration period. Thanks Fabio, Ron and the team.

Paul Garnett
Paul Garnett

Just want to say… after all the tech issues I have had with my laptop, working remotely and in general with the VPN changes…

You guys are the best in the business, nothing is ever a drama, you’re all willing to take on board someone else’s job, your all willing to call back, work a solution and you are all awesome to deal with.

I have only dealt with Ray and Will – my FAVES but such a credit to your team and business for such productive, proactive professionalism…. And these guys have dealt with everything from my end… WOW – well done!!

10-star rating!!!

Londa Finlayson
Wheatbelt Health Network

I don’t often feel moved to write a review. It is rare that I come across a business that is exceptional. This is one of those occasions.

Qbit are outstanding. They are responsive, know their business, ensure that my data set is safe and spend time pointing out options I have not thought of. I particularly like having a customer relations manager. They are someone who gets to know me and my business. In turn it gives a ‘face’ to my interactions with the company.

Their reporting is detailed and useful. I can see what has happened to any issues raised, who dealt with it and when. It seems so me that nothing is too much trouble to ensure I am happy, and it leaves me with great confidence that I won’t suffer a catastrophic loss of any sort.

After my previous experience of gradually deteriorating service over 7 years this is a breath of fresh air. I am very glad I made the move

Tony Mander
Dr. Mander

We have loved working with Jack Lonsdale from QBIT. His calm demeanor when we are in a flustered IT problem has helped calm us enormously. His technical knowledge is vast and Jack has always found a solution for us. We appreciate him enormously and love his warm friendly yet professional manner.

Diane Terreblanche
GMO Business

Jack Lonsdale from Qbit tech support has officially reached saviour status. Not only did he spend just over 2 hours to successfully troubleshoot the most frustrating OneDrive sync issues, he was a delight to be on a call with for that long. Extra points for being so lovely and determined to fix the problem. So grateful, thanks legend

Tanya Harris
Edge Environment

I recently started a new role and Qbit are our IT support provider. I have had to call them numerous times because I'm not as IT savvy as I thought I was. From basic email settings to cloud storage setup, every phone call I made was answered quickly, and my enquiry resolved within minutes. These guys are great and I would highly recommend them to anyone who relies on their IT systems to keep their business running efficiently

Courtney Powys
Itch

Had an issue connecting a security device to a remote network. Talked to Jack L. who installed our system and he had the issue sorted within a couple of minutes, guiding me through the necessary hardware configuration changes over the phone. Documentation of our system was excellent allowing him to quickly assess what was needed. Cannot recommend the Qbit system or Jack highly enough. Great work gents.

Steve Warriner
Estrella Resources

We have recently been reviewing how we work given all the changes that COVID-19 has created in our working patterns. We decided to seek two quotes for our IT support and we were impressed by how much time and thought went into the quote and the conversations we had to talk about our needs. John gave us all the time we needed to ask our questions. It’s been the smoothest changeover and we are looking forward to a long productive working relationship.

Pip Brennan
Health Consumers’ Council

We have recently changed IT providers to Qbit and we couldn't be happier. The transition was seamless and the service is fantastic. Thanks so much to John, Fabio and the team.

Jacqui Brown
Lynn and Brown Lawyers Pty Ltd

We have loved working with Jack Lonsdale from QBIT. His calm demeanor when we are in a flustered IT problem has helped calm us enormously. His technical knowledge is vast and Jack has always found a solution for us. We appreciate him enormously and love his warm friendly yet professional manner.

Diane TerreBlanche
GMO Business

The team at Obit have been amazing at every turn, they helped us through every problem and really appreciate all the assistance the owner gave to our particular needs. Couldn't thank Fabio enough.

Mike King, General Manager
Infiniti WA

QBit Computers have been like partners during our ups and downs for many years. I still recall how calm and professional they were after the March Storm, when they came in and assessed the damage and got down to business in putting us back on top of the situation. I don't know how we could have coped without them. Anything from hardware to offsite support, they take care of everything, so we can get on with our business.

Tony DaCunto
Ceramics International

Qbit have provided outstanding service looking after our computers we use to have a lot of issues recurring and getting charged (by the old company) each time to fix the same problem. We don’t have any of those problems anymore since we have changed to Qbit. They found the cause of the problems and fixed them, now we just pay a fixed month price (much easier for budgeting) and everything works.

Alan Chapman
Holistic Digital Marketing

These guys achieve the right balance of technical expertise with customer service - unusual in the IT industry. They are technically competent, but don't over-complicate the solution (which can have ownership cost implications). They have invested in the right systems and management structure to ensure reliable and consistently good customer performance. Not enough IT support organisations get both of these right - but Qbit does.

Mark Jackson
The West Perth Office

We have a fully managed IT solution contract and I have been dealing with Qbit on behalf of my employer for some time now and found their service efficient, friendly and helpful. Any problems that may arise are dealt with professionally and thoroughly until a solution is found and that can sometimes be difficult as our head office is overseas.

Esther Fischer
Thai Airways International

I have utilised the services of Qbit for IT solutions, PC problem solving, off site service and back ups. The response to problems is always very fast, resolved quickly and can usually be done remotely which saves me time. The off site data back ups happen seamlessly and without interrupting anything we have scheduled. Great service all round, I would not hesitate to recommend Fabio and the team at Qbit

Matt Potter
The Alexander Bar & Bistro

The horrible feeling you get when you lose the computer file you have been working on all night... Qbit has taken away all of these concerns, offering our company a fully managed IT service agreement. From panicked calls, to server issues, backup management and keeping our requirements current, Qbit has been able to solve any issue we have sent their way. We particularly like the onsite visits, keeping some old school principles in a very modern and fast paced industry. Keep up the good work guys!!

Jane Jennings
Suburban Design and Construct

Qbit have installed NBN Fibre to the Goldminer Caravan Park and then distribuited it around the park using a point to multi-point WIFI system and then added WIFI access points around the park. Qbit are now installing our security cameras. Qbit have been a pleasure to deal with and the support has been fast and efficiant.

John Berry, Project Manager - Accommodation.
TOPDRILL

Qbit have been looking after my company's IT for many years now, and I couldn't speak more highly of them. With 20 users reliant on their computers to get work done, any downtime means lost productivity. When Qbit advertise a response time of 15 seconds, they actually mean it. Any issues are dealt with immediately so my staff can get back to doing what they need to.
Qbit have seamlessly dealt with transitions of data when we purchased a new server, moved phone system from landline to VOIP and provided an exceptionally high level of service along the way.

Alastair Abbott, Director
Australian Audit

A couple of tech issues this week that I'm sure would have, in their simplicity, warranted an eye roll from many IT people, not the Qbit support team! Patient, professional and happy to help, their exceptional service is SO appreciated.

Radi Stulic
Western Suburbs Business Association

I have used Qbit Computers for many years now and can never recommend them enough. It's the service that I like, actually being able to talk to someone or get a call back really quick. When it does not work, I am stressed out and they just fix it. Trust they are going to fix it. You get what you need not a whole lot of other stuff so I don't feel taken advantage of in an area I am not strong in.

Brad Raynor
Cognito

Good and very prompt service by Marc; had to email back and forth a few times but eventually got the problem resolved. Qbit has always been very quick to assist with any issues I have had. Very good service; thank you!

Juana​ Raffi'ee
Qest Holdings

I have found Qbit to be very professional and helpful in addressing any IT issues that we have experienced. They always response promptly to any urgent issues and are always available to answer any questions.

David Madigan
The Pursuits group

Some quick feedback for you – Matt attended to us for the first time today (in person), and just wanted to let you know that he did a great job, introduced himself to people in the office, just generally fitted in really well while he was here. Qbit’s team are always good and polite, but you know, techs tend to be a certain type of person(!), and they probably aren’t employed for their emotional intelligence(!) but Matt was confident and pleasant and a few people commented on the fact he’d done a great job and seemed like a nice guy. So please pass on our thanks up the chain! Not sure how long he’s been with you, but he made a really positive impact while he was here.

Jamie Wilkinson
Cannings Purple

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