“As an experienced Project Manager, I’ve partnered with Helixstorm on multiple initiatives, and their support has been exceptional across every dimension of IT services. From complicated network infrastructure projects to robust cybersecurity measures and responsive help desk support, Helixstorm consistently delivers with professionalism and precision.
What truly sets them apart is their strategic approach and personal support—they don’t just solve problems, they anticipate needs and aren’t afraid to roll up their sleeves and get engaged in all the details. They’ve even recommended additional vendors and helped review contracts. They have provided expert input on IT budgets, and supported complex projects like M&A integrations, enterprise software rollouts, and device management programs. Every engagement has been marked by clear communication, strong project governance, and a commitment to keeping business operations secure and efficient.
If you’re looking for a managed service provider that combines technical excellence with strategic insight, Helixstorm is the partner you want. Their reliability and proactive mindset have made a measurable impact on our success”

“O’Neill turned to Helixstorm to solve its data center technology. Before proceeding with a solution, Helixstorm engineers performed capacity planning to assess the existing O’Neill environment. They listened to the business requirements, gathered inventory and performance data and determined the technical requirements. After monitoring O’Neill’s environment for five weeks, Helixstorm found O’Neill was vastly underutilizing capacity. It was recommended consolidating O’Neill’s existing systems, decreasing physical systems by 85%. After developing a detailed project roadmap, Helixstorm provisioned all hardware and software and migrated the data to the new turnkey solution. The engineering team followed the project roadmap to deliver the new solution on time and with no service interruption to O’Neill. Helixstorm also offered ongoing IT support to maintain the new environment and thwart any potential issues. This significantly boosted ROI and reduced security vulnerabilities.”

“ASHP had previously worked with Helixstorm to deliver a virtualized storage implementation. This time, we needed a custom, fully redundant solution to remedy its downtime risk — with zero disruption to operations.

Our UPS system was starting to die, along with the challenges we were having with our IBM SAN. We needed to renovate our storage infrastructure, but we had to do it without any business impact or loss in our production uptime. Helixstorm architected an innovative storage virtualization and data protection solution to keep all information available and avoid downtime. Our datacenter occupies two floors in its Bethesda, Maryland, office building, so Helixstorm designed the infrastructure for synchronous data replication between floors. During implementation, one floor would be active while the other was overhauled. The systems then shifted over to the identical solution on the other floor while Helixstorm deployed the data center on the initial floor. The overall our goal was to increase data resiliency by physically separating resources between floors.

With a synchronous data replication solution that leverages ASHP’s virtual infrastructure, the organization has a true failover solution that assures business continuity and high data availability. Now we no longer have to worry about the risk of downtime during our busy conference registration period, or at any time. Our data centers are completely fail safe, without worry.”

“Road Runner Sports needed help with new hardware and migration planning, so the first call we made was to Helixstorm, a long-time, trusted partner. We’ve been a customer of Helixstorm for nearly four years and always go to them first for support for our HP-UX operating systems and hardware as well as storage area network (SAN) solutions. We knew that they could be relied upon to do everything from spec’ing out the hardware and planning the migration to being on hand as we go live. The best part is that when you can hand it off to one partner like Helixstorm there is no finger-pointing between vendors. Everything is managed by a single, trusted partner.

The migration was performed exactly according to plan and achieved in a single weekend without user interruption. The project was truly flawless for the database. As a result, we have seen major performance improvements and are no longer worried about expiring hardware support and maintenance agreements.”

“Helixstorm has been a game-changer for our small manufacturing team. They're always friendly to talk to (our old IT firm always acted like we were bothering them), and they seriously support us. We didn't know we had a cybersecurity vulnerability until we got a ransomware attempt. Their 24/7 monitoring and EDR isolated the infected laptop in under 15 minutes, restored files from immutable backups, and had us operating by morning without paying a dime. They rolled out MFA across every system, tightened patching and firewall policies, and now we run quarterly phishing simulations that have so far dropped our click rates from 18% to 2%. They also guide us through day-to-day help desk requests and fix things quickly in plain English so I don't feel like I know nothing. I've referred them to 3 other businesses - they're the best IT firm I've ever used (including internal IT at past companies)”

“We brought Helixstorm on to support our growing business, and they’ve been such a solid partner for us. As a small, family-run company, we wear a lot of hats and don’t have the time or expertise to manage all the tech behind the scenes. That’s where their team has been a huge help.

Aaron and his team are super helpful, responsive, and always go the extra mile. They’re proactive about keeping our systems secure, quick to jump in when we need support, and they make everything easy to understand. What I really appreciate is how approachable they are. They explain things clearly, follow through on what they say, and genuinely care about helping us succeed.”

“We reached out to Helixstorm for help with managing our IT. Of all the partners we've worked with, the onboarding process with Helixstorm was one of the smoothest our company has ever experienced. Their team handled everything from migrating our user accounts and securing endpoints to setting up MFA and documenting every policy. We had zero downtime and clear communication at every step. Within the first two weeks, they had us fully integrated into their monitoring and support systems, and we already feel more protected, organized, and supported than we ever did with our previous provider. We highly recommend Helixstorm.”

“We've been searching for a company that truly understands the needs of a growing business, and we finally found them in Helixstorm. Aaron Schneider and the team at Helixstorm are beyond exceptional. From proactive security monitoring to their instantaneous support response time, they consistently exceed expectations. Our system downtime has plummeted, and their recommendations for cloud migration were seamless and highly effective. They don't just fix problems; they strategize for future success. Highly, highly recommended for any business looking for a reliable, expert IT partner.”

“I have been a dedicated client of Helixstorm with my commercial real estate brokerage for over a decade, and their service is consistently outstanding. Their team is incredibly responsive—any issue is addressed quickly and efficiently. They are the definition of a reliable IT partner. If you need dependable IT management and support, look no further than Helixstorm. Highly recommend!”

“We rely on Helixstorm to keep our campground’s computers, network, and firewalls running flawlessly. Their team is fast and responsive, but also highly proactive: they monitor systems, catch issues before they impact guests, and schedule maintenance around peak hours to avoid disruption.

Beyond great technical support, they deliver concierge‑style care—clear communication, on‑site coordination when needed, and attention to the small details that make operations smoother (from guest Wi‑Fi reliability to POS and reservation system uptime). Security is handled with confidence, with firewall management and updates done without drama and with full transparency.

If you want reliable IT with premium, white‑glove service, Helixstorm provides this level of service at a fair price.”