“As an experienced Project Manager, I’ve partnered with Helixstorm on multiple initiatives, and their support has been exceptional across every dimension of IT services. From complicated network infrastructure projects to robust cybersecurity measures and responsive help desk support, Helixstorm consistently delivers with professionalism and precision.
What truly sets them apart is their strategic approach and personal support—they don’t just solve problems, they anticipate needs and aren’t afraid to roll up their sleeves and get engaged in all the details. They’ve even recommended additional vendors and helped review contracts. They have provided expert input on IT budgets, and supported complex projects like M&A integrations, enterprise software rollouts, and device management programs. Every engagement has been marked by clear communication, strong project governance, and a commitment to keeping business operations secure and efficient.
If you’re looking for a managed service provider that combines technical excellence with strategic insight, Helixstorm is the partner you want. Their reliability and proactive mindset have made a measurable impact on our success”

“O’Neill turned to Helixstorm to solve its data center technology. Before proceeding with a solution, Helixstorm engineers performed capacity planning to assess the existing O’Neill environment. They listened to the business requirements, gathered inventory and performance data and determined the technical requirements. After monitoring O’Neill’s environment for five weeks, Helixstorm found O’Neill was vastly underutilizing capacity. It was recommended consolidating O’Neill’s existing systems, decreasing physical systems by 85%. After developing a detailed project roadmap, Helixstorm provisioned all hardware and software and migrated the data to the new turnkey solution. The engineering team followed the project roadmap to deliver the new solution on time and with no service interruption to O’Neill. Helixstorm also offered ongoing IT support to maintain the new environment and thwart any potential issues. This significantly boosted ROI and reduced security vulnerabilities.”

“ASHP had previously worked with Helixstorm to deliver a virtualized storage implementation. This time, we needed a custom, fully redundant solution to remedy its downtime risk — with zero disruption to operations.

Our UPS system was starting to die, along with the challenges we were having with our IBM SAN. We needed to renovate our storage infrastructure, but we had to do it without any business impact or loss in our production uptime. Helixstorm architected an innovative storage virtualization and data protection solution to keep all information available and avoid downtime. Our datacenter occupies two floors in its Bethesda, Maryland, office building, so Helixstorm designed the infrastructure for synchronous data replication between floors. During implementation, one floor would be active while the other was overhauled. The systems then shifted over to the identical solution on the other floor while Helixstorm deployed the data center on the initial floor. The overall our goal was to increase data resiliency by physically separating resources between floors.

With a synchronous data replication solution that leverages ASHP’s virtual infrastructure, the organization has a true failover solution that assures business continuity and high data availability. Now we no longer have to worry about the risk of downtime during our busy conference registration period, or at any time. Our data centers are completely fail safe, without worry.”

“Road Runner Sports needed help with new hardware and migration planning, so the first call we made was to Helixstorm, a long-time, trusted partner. We’ve been a customer of Helixstorm for nearly four years and always go to them first for support for our HP-UX operating systems and hardware as well as storage area network (SAN) solutions. We knew that they could be relied upon to do everything from spec’ing out the hardware and planning the migration to being on hand as we go live. The best part is that when you can hand it off to one partner like Helixstorm there is no finger-pointing between vendors. Everything is managed by a single, trusted partner.

The migration was performed exactly according to plan and achieved in a single weekend without user interruption. The project was truly flawless for the database. As a result, we have seen major performance improvements and are no longer worried about expiring hardware support and maintenance agreements.”

“Helixstorm has been a game-changer for our small manufacturing team. They're always friendly to talk to (our old IT firm always acted like we were bothering them), and they seriously support us. We didn't know we had a cybersecurity vulnerability until we got a ransomware attempt. Their 24/7 monitoring and EDR isolated the infected laptop in under 15 minutes, restored files from immutable backups, and had us operating by morning without paying a dime. They rolled out MFA across every system, tightened patching and firewall policies, and now we run quarterly phishing simulations that have so far dropped our click rates from 18% to 2%. They also guide us through day-to-day help desk requests and fix things quickly in plain English so I don't feel like I know nothing. I've referred them to 3 other businesses - they're the best IT firm I've ever used (including internal IT at past companies)”

“We brought Helixstorm on to support our growing business, and they’ve been such a solid partner for us. As a small, family-run company, we wear a lot of hats and don’t have the time or expertise to manage all the tech behind the scenes. That’s where their team has been a huge help.

Aaron and his team are super helpful, responsive, and always go the extra mile. They’re proactive about keeping our systems secure, quick to jump in when we need support, and they make everything easy to understand. What I really appreciate is how approachable they are. They explain things clearly, follow through on what they say, and genuinely care about helping us succeed.”

“We reached out to Helixstorm for help with managing our IT. Of all the partners we've worked with, the onboarding process with Helixstorm was one of the smoothest our company has ever experienced. Their team handled everything from migrating our user accounts and securing endpoints to setting up MFA and documenting every policy. We had zero downtime and clear communication at every step. Within the first two weeks, they had us fully integrated into their monitoring and support systems, and we already feel more protected, organized, and supported than we ever did with our previous provider. We highly recommend Helixstorm.”

“We've been searching for a company that truly understands the needs of a growing business, and we finally found them in Helixstorm. Aaron Schneider and the team at Helixstorm are beyond exceptional. From proactive security monitoring to their instantaneous support response time, they consistently exceed expectations. Our system downtime has plummeted, and their recommendations for cloud migration were seamless and highly effective. They don't just fix problems; they strategize for future success. Highly, highly recommended for any business looking for a reliable, expert IT partner.”

“I have been a dedicated client of Helixstorm with my commercial real estate brokerage for over a decade, and their service is consistently outstanding. Their team is incredibly responsive—any issue is addressed quickly and efficiently. They are the definition of a reliable IT partner. If you need dependable IT management and support, look no further than Helixstorm. Highly recommend!”

“We rely on Helixstorm to keep our campground’s computers, network, and firewalls running flawlessly. Their team is fast and responsive, but also highly proactive: they monitor systems, catch issues before they impact guests, and schedule maintenance around peak hours to avoid disruption.

Beyond great technical support, they deliver concierge‑style care—clear communication, on‑site coordination when needed, and attention to the small details that make operations smoother (from guest Wi‑Fi reliability to POS and reservation system uptime). Security is handled with confidence, with firewall management and updates done without drama and with full transparency.

If you want reliable IT with premium, white‑glove service, Helixstorm provides this level of service at a fair price.”

“What impresses me most about Helixstorm is the consistency. Good IT support is easy to find on a good day — what matters is how a company performs day in and day out. Helixstorm delivers the same high standard of technical knowledge, friendliness, and reliability every single time. That kind of dependability is what earns long-term trust, and they've certainly earned ours.”

“I have worked with Helixstorm since before it was Helixstorm and the entire team has never failed to go "above and beyond" before, during and most importantly, after every engagement. Aaron and Eric are the best of the best and they'll work tirelessly to make sure your project is delivered on-time, on-budget and with all deliverables completely functional every time.

Few businesses share their integrity, focus and innovative approach to technology. They're partners in every sense of the word and they never fail to deliver outstanding results. You'll know lady luck has smiled on you if you get the opportunity to work with these guys and they will likely be the last consultants you'll need to seek out...:)”

“Helixstorm is the most professional IT company that we have ever worked with. We have referred multiple companies to their service. We appreciate the professionalism and their ability to go through a discovery process that creates a unique experience for each of our clients. I rely on Helixstorm to provide the highest technologically-available solutions for my client’s IT needs. From disaster recovery to managed services, Helixstorm has solutions for real-world problems.”

“Helixstorm does an excellent job of managing our outside IT services. They have an excellent process in place to remotely manage our servers and their technicians are all top notch. We are glad that we made the decision to partner with Helixstorm.”

“Helixstorm has become an amazing partner for all of our IT and strategic AI needs. The team has deep technical expertise and will professionally guide you through their managed and monitoring services. The real impact of their value comes when you realize all network, servers, and security vulnerabilities are no longer your responsibility, and you can focus on scaling your team and division in other key areas of the business. I strongly recommend Helixstorm and I'm looking forward to leveraging their expertise as we implement more AI tools in the coming quarters.”

“Helixstorm engineered, bought, and installed a new IT network system for us. They incorporated a new firewall and new switches, and they did battery backup. We were also very pleased with their services and pricing. They were very time-conscious throughout the project, working after hours to make sure the work was completed within the desired timeframe. They are an adaptable partner who are willing to pivot as necessary. They communicate well and kept the internal team abreast of what they were doing.”

“Helixstorm upgraded our company's IT infrastructure. We're a pest control company - Truly Nolen. The team analyzed our infrastructure and workloads to recommend the right hardware, software, and services. Their owners and team members were actively engaged and felt like an integrated part of our own team. Helixstorm exceeded our expectations with the upgraded infrastructure. The team was timely, supportive, attentive to the client's needs, and able to work within the budget. They also continue to provide business and technology consultations to ensure our satisfaction.”

“Helixstorm provided IT operations management and infrastructure upgrades for Advanced Air, airline company. The team replaced switches, upgraded access points, implemented firewalls, and streamlined monitoring. Their level of flexibility and technical foresight truly set them apart. Helixstorm's work significantly reduced network downtime and a 30% decrease in help desk tickets related to connectivity issues. The team was organized, responsive, and collaborative. The team adhered to timelines, welcomed feedback, and seamlessly integrated cutting-edge technologies.”

“After hiring Helixstorm, we have been able to increase our productivity due to Helixstorm's quick responses and maintenance. We chose them to ensure compliance, install new servers, and to receive 24/7 monitoring. We also needed all around IT support. Our main goal was not to have to worry about any IT issues so we could focus on the health of the business. After receiving a referral for Helixstorm and extensively interviewing the owner, we moved ahead with building and relocating a new server and receiving all around IT support.

Helixstorm had 4 personnel to assist in the project, along with customer service representatives throughout the setup. We've had the opportunity to engage with more of the team as it has grown over the past few years. Our communication was great during the setup and since then. We are very impressed with Helixstorm's ticket response time.”

“Their technical knowledge separates them from everybody else.

Helixstorm provided valuable services that facilitated the successful implementation of a solution projected to generate significant cost-savings. The team’s effective project management helped the project remain on time and budget. Their responsiveness supported another satisfying engagement.”

“Helixstorm’s ability to assimilate into our organization was impressive.

Thanks to Helixstorm’s professionalism, adaptability, and commitment to customer satisfaction, the partnership was successful. They managed the project very well, maintaining clear and open communication throughout. When faced with challenges, the team was also able to quickly pivot accordingly.”

“Helixstorm is a great partner in all aspects of our IT challenges!

Helixstorm's work has ensured productivity and support, and they've gone above and beyond to meet the client's needs. The team has resolved support calls and questions efficiently and delivered expert guidance and knowledgeable resources. Moreover, Helixstorm is dedicated and responsive.”

“The quality of Helixstorm’s work is great Helixstorm provides high-quality service.

Their efforts enabled the business to transition smoothly into a remote work environment, and they are very proactive in the face of adversity. The team also possesses strong project management and communication skills, responding quickly to requests.”

“Their efforts enabled the business to transition smoothly into a secure remote work environment, and they are very proactive in the face of adversity. The team also possesses strong project management and communication skills, responding quickly to requests.”