“The PRO team exhibits a terrific sense of urgency and is ultra responsive with IT concerns. A great back end resource for any business.”

“All of the techs are great, responsive and yet to fail me with a need....they are the best!”

“Protek-IT has been handling my small business IT needs for over 3 years now. They are exceptional. There isn't anything I've asked them to do that they haven't done at the highest level. We used to be plagued with various IT issues but that is a thing of the past since they came on board. Do not hesitate to hire them! They will definitely elevate your game no matter what level you're at!”

“Very knowledgeable and friendly staff. Able to troubleshoot any issue. I've never had them encounter a problem that they couldn't fix. Highly recommend them for managed services or just about anything IT-related.”

“I've worked with the ProTek team for over 10 years, and there hasn't been a problem that they haven't been able to solve quickly. I also appreciate that they take the time to answer my questions. I would give them the strongest recommendation.”

“We've worked with Protek for years. I appreciate the knowledge and "institutional memory" they have of our systems. They were extremely prompt in answering my requests and patient in solving a complicated issue with our phone and internet system, helping me understand it.”

“I've contact Protek-IT multiple times and have always received the results I hoped for. When you need an expert, you'll always get prompt service and very knowledgeable professionals of IT!”

“Ladybug & Friends Daycare System has been using Protek-IT for many years and we highly recommend them to anyone in need for IT services.”

“Florian and his crew have long been my IT guys for my small business. They are knowledgeable, responsive and reasonably priced.”

“The entire Protek-IT Team are always a pleasure to work with. They are very patient and take the necessary time to trouble shoot and fix my issues. Would highly recommend!”

“Protek-IT helps us with IT Services. They updated our software and hardware, including larger screen monitors. In addition, they modernized our database with a new program. Moreover, their services included security, troubleshooting, and hosting efforts.

We became 100 times more efficient as an organization since they came and redesigned our database. Overall, they improved our workflow, saving us a lot of time working with old technology. Project management was timely and communicative — every step was straightforward, and they ensured to keep us informed throughout the engagement. We had weekly meetings that were fun, seamless, and empathic with our concerns throughout the process. Regarding tools, we used Microsoft Teams and online meetings.

We liked the relationship we developed with them because engaging with them was always pleasant. In addition to that, they went above and beyond working after hours to accomplish our pending work.”

“Protek built our website and migrated our old Joomla site to a new platform. They got the breadth of our product lines, our sales process, ordering process, shipping, and delivery. They even provided us great suggestions on improving and streamlining our process, which we’ve gotten tremendous feedback on.

Furthermore, they made the website more user-friendly for our customers. They were great from a project management standpoint and were really receptive to our requirements. We’ve had conference calls with the Protek team through Zoom, where we would screen share, provide feedback, and send screenshots; it was a pretty simple way of communicating.

We were impressed with their professionalism. Protek was the easiest company to work with compared to the ones I’ve dealt with in the past. They were very clear about what they needed, and they gently reminded us about delays, and I really appreciated their polite way of pushing us.”

“They run all of the IT support we need. They take care of our QuickBooks, alarm systems, tracking systems, payroll systems, and anything else that’s computerized. They’re also my go-to team to help me point in the right direction whenever I’m looking for a certain kind of software for our business.

In terms of providing prior documentation, we helped them with whatever information we could give them, and if we didn’t understand some of our IT needs, they’d do the research themselves. They also did wireless networking for us; I own a house in Costa Rica, and they set up everything so I can work seamlessly from there by putting all my information in the cloud.

Their Service Desk performs great. Whenever I have a problem, I send them an email, they issue a ticket, and their team member calls me back to remote in on my computer and fix my issue. Whenever I want to talk to them, I can give them a phone call on a first-name basis to handle any situation we have going on.”

“We consider Protek-IT as our remote IT department and our general networking consultants. They do everything from IT customer service to maintaining and updating the Microsoft license agreements for all of our users. They’re growing their services as we grow.

Protek easily cut the number of phishing emails in half. We now get less than 50% of what we used to. Before their involvement, we also had three breaches where people identified themselves as legal employees but were not. Since they came on board last year, we’ve had zero cases of that.

Customer service and a strong knowledge of Microsoft distinguish Protek from other providers. They know the platform inside and out and are really good resellers and service providers. They always understand what we’re trying to accomplish in Microsoft as a small company.”

“Protek-IT was professional and efficient throughout the process of building out our new office. Our IT systems were online within just a few days of opening the office and far outpaced other vendors (e.g., office plants, internet service provider). We've had zero issues with any of the systems thus far and are very pleased with the work.

We found Protek to be very reliable, and they clearly cared about our business.”

“Our cloud migration project was a great success. Moving to the cloud or upgrading tech always comes with a few issues in logging, settings, and software upgrade issues, but Protek has handled everything that has come up smoothly and with little difficulty. We actually have so many fewer problems and issues with Protek as our tech team.

The team responds quickly to any and all questions or requests. No waiting days on end only to be scheduled further out. This group is always at the ready.”

“Best tech support team in the country. Been helping me for over 20 years. Look no further and call now.”

“Anytime I have an issue, they respond promptly. They make you feel like you are their #1 priority and they stay focused until your problem is solved.”

“Protek-IT helped me solve the IT issues I had with my office’s relocation. They learned about my systems, answered questions, and explained the different options I had.”