- Description:
- CICS (pronounced “KICKS”) is an Australian ICT services and consulting company established in 2011, delivering managed services, cloud, cyber security, infrastructure, integration and technology advisory services to organisations across Australia. Our team brings together experienced consultants, engineers, developers and support professionals with capabilities spanning Microsoft 365 and Azure, cyber security, cloud infrastructure, networks, systems integration, automation, service management and end-user support.
CICS has an established track record delivering ICT services and technology projects across the public and private sectors, including work with state Government organisations, universities, local government, education providers and commercial enterprises.
Our... experience working within government and higher education environments has given our team a strong understanding of the governance, security, procurement, compliance and operational requirements that apply to complex public-sector ICT environments. We have supported clients with projects ranging from cloud and infrastructure modernisation through to cyber security, managed services, systems integration and enterprise application integration.
Our services include:
Managed ICT services and service desk support
Microsoft 365, Azure and cloud services
Cyber security, identity and endpoint protection
Network, firewall and secure connectivity solutions
Systems integration, APIs and workflow automation
ICT strategy, architecture and technology advisory
Projectdelivery, migrations and technology transformation
CICS has worked alongside state Government agencies and departments, Australian universities and other public-sector organisations, delivering both ongoing operational support and complex project-based engagements. These environments often require strong governance, stakeholder management, security controls and coordination across multiple technology vendors and internal teams.
Our experience in the higher education sector includes the delivery of enterprise integration and automation solutions connecting complex business platforms, cloud services and institutional systems, while our government-sector engagements have included ICT infrastructure, managed services, cloud, cyber security and advisory initiatives.
Whatdifferentiates CICS is our combination of technical capability and strong customer focus. We believe technology should deliver measurable business outcomes rather than simply introduce more complexity. Before recommending a solution, we invest time understanding the organisation, its people, operating environment, risks and strategic objectives.
We have developed mature service management processes, monitoring platforms, automation and delivery methodologies designed to improve reliability, responsiveness and the overall end-user experience.
Our project delivery approach combines practical governance with experienced technical leadership, helping organisations reduce delivery risk, improve operational efficiency and achieve sustainable outcomes.
Above all,CICS places a strong emphasis on long-term partnerships. We work collaboratively with clients, technology vendors and strategic partners, communicating openly and taking ownership of outcomes.
Our objective is simple: to be a trusted technology partner that makes ICT easier to manage, more secure and better aligned with the organisation it supports.15+- Services:
- Virtualization, AWS, Azure, Backup & Recovery, Cloud Migration... and 13 more
- Partnerships:
- Veeam, Okta, Mimecast, Microsoft, Juniper, +4 […]
- HQ:
- North Sydney, Australia
- Tel:
- 1300797202
- Website:
- Visit Website
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