“The team always provide a first-class service and are highly knowledgeable. They provide us with complete support for all our IT requirements, including guidance on the best cyber security.”

“Have been receiving excellent ongoing support from The PC Support Group for over 11 years as well as assistance with various projects including office moves and implementing new case management and IT systems. Highly recommend.”

“The PC Support Group have supported us for over ten years. They are a constant in how we function as a business. Partners more than suppliers, and a reassuring presence. They are a great team … efficient, knowledgeable, friendly and supportive. They’re with us for the small stuff, and the big. As our business moved towards more virtual delivery, they worked with us to ensure essential cyber security measures were in place … providing reassurance for us, and our clients. I don't know what we'd do without them ... and I hope we never have to find out.”

“The PC Support Group were part of a procurement process for a new IT provided to do a full upgrade of systems and they came out on top, and have worked with us now for 3 years, great company, staff very helpful and always quick to respond to help requests.”

“We’ve been using this IT support company for over 10 years and have always had a great experience. Their service is reliable, and the team is quick to help whenever we need them. The staff are really friendly and helpful, and they make dealing with any issues much easier. We’d happily recommend them to anyone looking for good IT support.”

“We've been working with PC support Group for the last couple of months and we couldn't be more impressed with the service they provide. No matter the IT issue, they go above and beyond to sort it!

They have a super fast response time, and the issue is always resolved with one phone call/remote IT session. The staff are so friendly and great to speak to, we couldn't recommend them enough!”

“I highly recommend The PC Support Group. Jake has been instrumental in restructuring our IT infrastructure as we transitioned to the Cloud. Jake & Andy helped manage the decommissioning of our physical servers with incredible precision, ensuring a seamless migration with zero data loss. If you need a reliable partner for complex IT transitions, look no further.”

“We’ve been working with The PC Support Group for several years; they’re friendly, helpful and deal with any critical issues quickly and effectively. They’re also helpful when it comes to Proclaim, the specialist software we use for our legal case management, working with our third-party provider to resolve problems, implement upgrades, and deal with access rights or other conflicts.

Cyber security is really important to us. We know the protection systems implemented by The PC Support Group are protecting us as we can see attempted cyber-attacks being blocked and malicious software being quarantined successfully. Anti-phishing software also gives us an extra layer of defence to protect ours and our client’s data, warning us of potentially malicious emails. All these measures boost our team's confidence in our IT systems.

The PC Support Group helped us achieve and maintain our Cyber Essentials certification. They’re highly competent and I just trust them to get on with the technical side of things. Because their Managed Support Service ensures that most ongoing requirements such as software upgrades and patches are already applied, annual Cyber Essentials recertification is now a relatively simple process for us because of ongoing good practice and renewal guidance from PCSG.”

“Since working with The PC Support Group our IT now runs much more quickly. … they were proactive in suggesting new systems that have made home and remote working a pleasure and saved us several thousand pounds of investment in equipment.”

“If you switch to another IT company you hope for a quick and smooth transition, and we got that. Going from recommendation to implementation was so quick and painless, it was almost like it didn't happen in fact! In a nutshell, the things we wanted to stay the same, stayed the same, and the things we needed to change, did.

The changes to our Sage infrastructure have had the biggest impact, both with the number of problems we get and the improvements to users' productivity because of the speed the software works at. It's quicker to use, it has so many less problems than before - crashes and so on - and it's reliable and secure.

Our Account Manager speaks to us regularly and comes in for meetings to make sure we're OK. We're well looked after and we are given good information which means we can make good decisions, like installing the new anti-phishing software. It's so simple to use and I can honestly say we've not had to deal with a single phishing attempt since it went in two years ago.

Now we're with The PC Support Group we can ring up and get a fix straight away, and we can be back to work, doing what we were doing within minutes.”