“Mac Aid has been a vital part of our team for the past 7 years. From the very first meeting we knew that they would be the right fit for our studio as they were able to provide a bespoke solution to our IT support and hardware needs and have always delivered and often exceeded expectations. They have a clear understanding of our specific requirements and have seamlessly and effortlessly implemented and maintained our Synology servers, network, DropBox integration and software licensing. The Mac Aid team are professional, people focused, extremely pro-active and knowledgeable, easily reachable and approachable and always keeping our best interests top of mind. I would not hesitate to recommend Mac Aid to any studio looking for comprehensive and highly reliable IT support.”

“Mac Aid has been a fabulous IT partner to Town Square for over 14 years. They provide invaluable support in shaping our IT strategy, ensuring our IT support costs are predictable through a managed service agreement they tailored to our specific business needs, helping to maintain an efficient and economical hardware fleet, managing software licensing, improving our security practices, and generally ‘having our back’ in IT terms. We consider Mac Aid a broader part of our Town Square family.”

“Mac Aid has been invaluable in helping us transition to modern workplace practices, seamlessly moving our server infrastructure to Dropbox and keeping our software up to date. Their expertise ensured a smooth migration, implementing best practices that have significantly improved our workflow and efficiency. The level of professional technical support they provide is outstanding—quick to respond, highly knowledgeable, and always ready to assist. Their team is not only skilled but also approachable and easy to communicate with, making every interaction effortless. We truly appreciate their willingness to help and highly recommend Mac Aid to any business looking for reliable IT support.”