“The team at Primary Technology made the whole process run smoothly. Any unforeseen issues along the way were quickly remedied and I felt well supported throughout the project. The Support team's knowledge and technical abilities enabled us to complete the project within the time scale first laid out in the project scope. I look forward to our next project working together.”

“From the very first conversation we had with Primary Technology right through to the day-to-day IT support, the experience we have had has been exceptional. The Primary Technology team made the initial implementation process smooth and stress-free. Everything was handled professionally, on time, and with clear communication at every stage.

Since going live, the ongoing support has been consistently outstanding. Whether it’s resolving issues quickly, proactively maintaining our systems, or offering practical advice to keep things running efficiently, they’ve proven to be a true partner we can rely on.

It’s rare to find an IT provider that combines deep technical expertise with genuine care for their clients, but Primary Technology achieves both. They’ve become an invaluable part of our operations, and I wouldn’t hesitate to recommend them to any organisation looking for a dependable, knowledgeable, and proactive IT partner.”

“We are delighted to have partnered with Primary Technology whose professional and proactive approach contrasted significantly with our previous supplier. They have made significant advancements to our IT infrastructure and have been very supportive through the changes.”

“Lawcris see effective communications with both staff and customers as key and working with Primary Technology to implement digital signage has been a game-changer for our internal communication. Using CleverLive, we’ve already seen positive effects. Primary Technology hit the brief perfectly and delivered exceptional results. Their professionalism and expertise made the process seamless. Highly recommended!”

“We are very pleased with our decision to migrate our IT services to Primary Technology.
From the initial IT review, we could see that they offered a blend of customer care and technical expertise. They identified security vulnerabilities and key areas for improvement in our priority IT services such as backups and Microsoft Office 365, and with their expertise, we have seen cost savings in these areas.”

“So much of our teaching and admin is done online and we used to suffer from our old connection being saturated. We knew we needed a faster and more reliable connection to the internet and PrimaryT advised us on the best solution for our school. The changeover went smoothly with no issues and our download speed is now 10 times faster.”

“Our experience with Primary Technology has been extremely positive from day one. Within just over 6 months, we have been on a real journey with developing our IT systems and processes, particularly around data security. Mo and the team have fully understood our brief and this is largely due to spending time in our service, getting to know who we are and what we do. Our team are now working with growing confidence and whilst the changes have been daunting for some, we know that we can pick up the phone and will be supported at the appropriate pace by a friendly and knowledgeable technician. We have experienced excellent response times, professional and knowledgeable support and guidance throughout, and we are very much looking forward to further developing our relationship with Primary Technology as we grow our IT offer within the Charity.”

“We recently invested in a Portakabin on our property to increase our operating capacity and growing workforce. This meant we really needed to increase our wired and wireless network to support this decision. Thankfully the team at Primary Technology helped us achieve our goals to a fantastic standard in a short space of time.”