- Description:
- Waident is a Midwest-based SOC 2 cybersecurity and IT provider that supports and manages SMB technology. We help organizations keep their people productive, their enterprise running, and their company data safe.
Chicago| Milwaukee| Naperville
Core Services: IT Strategy | Helpdesk | Cybersecurity | Cloud20+ SMB SME SOC 2 Type 1MSP Select USA 2026. Every year, Cloudtango honors the most successful managed service providers. For 2026, our technical analysis focused on key areas such as cybersecurity, support, infrastructure, and the strategic application of AI to enhance efficiency. Being selected demonstrates Waident Technology Solutions's exceptional capabilities and their ability to exceed customer expectations.
- Services:
- VoIP, Backup & Recovery, Cloud Migration, Cybersecurity, Data Storage... and 13 more
- Partnerships:
- Zerto, HP, Fortinet, Duo, Dell, +19 […]
- HQ:
-
Naperville, United States
Branches: Milwaukee and 1 more - Tel:
- 630-547-7000
- Website:
- Visit Website
“We are extremely happy with the service that Waident has provided us over the years. Their team is very knowledgeable on the issue we have presented to them and very patient with our staff and the questions/issues we have.”
“Waident Technology Solutions completed the installation of two new servers.. Their project management was professional and efficient. Moreover, they communicated well through in-person and virtual meetings. Overall, their transparency stood out. Compared to our last third-party IT services, the communication and goal setting were top-notch. What do I find most impressive or unique about this company? Transparency and measurable metrics.”
“With Waident Technology Solutions, the client can access backup data whenever needed. The team fixes server issues and responds to requests quickly, proving their reliability. Communication is efficient via email. Customers can expect professionalism and high expertise from the team.”
“Thanks to Waident Technology Solutions, the client's team was fully technologically equipped and supported in day-to-day operations. The team used a help desk ticketing system for good project management, delivered on time, and was responsive. Their personable approach and helpfulness stood out. We brought Waident Technology Solutions on for full IT support for our team. Waident sourced and set up our hardware, manages our cloud services, (Microsoft 365) provides IT help desk services, and cybersecurity consultation.”
“Waident Technology Solutions leverages their expertise to handle tickets quickly and resolve technical and network problems that arise. A reliable partner, the team provides monthly detailed reports and stays within the budget. Their extensive IT and cybersecurity knowledge make them stand out.”
“The company is happy with Waident Technology Solutions. The team has fixed the client’s problem and has delivered excellent services. They’re highly responsive and accessible to the firm even during the weekend. Their suggestions are always top-notch, resulting in a truly successful partnership.”
“With Waident Technology Solutions’ help, the client now has a more secure IT environment. The team leverages their knowledge and technical expertise to ensure quality and timely results. They’ve also stuck to the given budget. Overall, the vendor is doing a solid job of meeting the client’s needs.”
“They’re timely, fiscally responsible, and technically able. Waident Technology Solutions provided valuable solutions that limited downtime to streamline operations and support a remote workforce. The team is attentive and identifies challenges early to enable effective budgeting. They are transparent and skilled, which results in continued collaboration.”
“The team cares and is very diligent in their work. The quality of Waident Technology Solutions’ work is excellent. They’re great communicators and provide frequent reports on the status of their work. Customers can expect an organized and responsive team.”
“They're cost-effective and super reliable. The client is satisfied as the specialists maintain an accountable, communicative workflow. They offer timely deliveries and prompt responses to inquiries.”
Showing the 10 most recent reviews.
“We had heard many negative things about outsourcing and managed services. However, we had used Synoptek as a VAR and were quite satisfied with their technical services. Our evaluation of their capabilities led us to believe that they could meet our core requirements for cutting costs while strengthening our […] Read More
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