“We were seeking an IT company to assist us in a number of areas. We were facing serious problems with our existing system which was having a significant impact on our capacity to complete our daily work, meet our client needs and operate our business efficiently. The server was being rebooted regularly. Secondly we were undergoing a merger with another firm in town.
Combining these two projects meant that we had to get our existing firm working efficiently and integrate two firms with different software packages and create an entirely new system based on a new firm name for the merged entity.
We met with Retrac and they were able to instil us with confidence about their ability to handle the task whilst at the same time being very open and honest about the challenges and the expectation of problems. They devised a plan, communicated it well to us and kept in regular contact. Costs are always discussed in advance.
The installation process of new servers and completing the merger tasks were done mostly after hours with the Retrac team working late into the night for us.
They points are that Retrac were able to organise the projects, make a commitment, keep that commitment, keep us informed of the progress and complete the tasks efficiently.
Importantly our IT is now working the best it ever has. We also have an ongoing plan for maintenance and upgrades. Retrac are proactive in advising of issues that need attention in the future.”

“Entire was formed in 1985 to provide a design, supply, installation and maintenance service serving all facets of fire protection, mechanical services, air conditioning, process, piping fabrication. Entire has been using the services of Retrac Business Solutions to provide full support to all our Network Engineering needs.
Retrac Business Solutions supply us with constant Network environment services such as:
Firewall Installation with complete Monitoring and configuration services,
Technical Network support for 2 File Servers, an Email server, 2 Backup Servers and all our Network Hubs & switches.
We have found their Sales advise to be very professional with competitive pricing. Being able to provide Network problem solving and punctual Site callouts. All of which is essential for our business. Retrac Business Solutions handles all the above efficiently and to a professional standard.
We are happy to currently use and will continue using Retrac Business Solutions in the future.”