“Velosio, we felt, had experience in supply chain and distribution operations, and between the cost structure and the team we were assigned, we ended up making the decision to go with Velosio and NetSuite.”

“I relied a lot on Velosio. This was my first implementation, so we didn’t have experience. Having Velosio guide us really helped. I learned a lot that I can use in future implementations. I have the experience now and I know what to do and what not to do. We have hiccups here and there, but we worked through it, it was never a panic mode. If I knew I was behind I would communicate and Velosio would understand it. We kept everything on budget. We were always informed where we were at. The ball was always in our court.”

“When we first started talking to Velosio, we were looking for data centralization, reporting, and scalability. We knew we were going to expand to additional states, and bolting on another company would be challenging without a centralized software solution. It has been a great experience working with Velosio. We were looking for a partner to help us succeed, and Velosio was committed to that goal as well.”

“An ERP implementation is never fun, and it’s the hardest thing I’ve done in the 21 years that I’ve been with the company serving many different roles, but we ended up with the right team and worked through the complications together with Velosio.”

“When we had SL, I would email my favorite person at Velosio, and she would find an answer for me. She was always great and friendly, and we actually became friends. For the upgrade to BC and Progressus our implementation team was awesome. We spent hours on the phone together, and they were very knowledgeable. I can still email them with questions, and they help right away. They track system updates and give me a heads up if it will affect something I’m doing in the system. Another consultant helped with our custom reports, and he was great – really responsive and quick. He let us know when the reports were ready for testing, and they were pretty perfect. He customized some sales invoices for us and wrote an aged AR report. When I put in a request for an additional field on the screen, the consultants are quick to comply. For example, we needed to build a bridge between resource cost and resource price. They created that bridge in the form of a new screen called the ‘timesheet work type setup list’ and it works perfectly.”

“Velosio is great to work with—especially our consultant. He is very easy to communicate with, and very understanding… Velosio’s team is very organized compared to other companies. It was like being back in school which I thought was wonderful.”

“We felt like Velosio understood our business – we trusted them, and they brought in several solutions which would complement and complete our systems.”

“Every person I’ve had the opportunity to work with at Velosio wants to understand the client journey so they can identify a more effective solution for us at every turn… oftentimes, they deliver something better than we envisioned, with greater efficiencies and more unique ways to display the information.”

“Velosio often asks us for feedback on the Silverleaf solution, which is awesome. I don’t know many software systems you use where you can offer feedback – it’s nice to have the connection with Velosio where we can help further advance the system. Velosio has the resources to be able to support us. In other words, you don’t have one person who’s trying to cover all areas of the implementation – it’s a full team which offers efficiency. Velosio has it all – it’s a one-stop-shop for all we need, and the support is local and very timely. Our support person at Velosio is absolutely the best I’ve come across in 30 years of using systems – he’s incredible. Because of the excellent delivery team at Velosio we came in under budget. Velosio spent time and money to learn about our operations, and we appreciate that. I never feel like they are in it for the money, but to make us successful. Velosio is as interested in our success as we are.”

“The Velosio team is great. They understand our systems really well, and even when something goes a little wrong – which it always does in these major upgrades – they’re very flexible and helpful and can usually help iron out whatever the issue is. We’ve had a great relationship with them for many years.”