- Description:
- As a leading independent managed service provider, Espria has a rich heritage, spanning over 25 years, supporting business growth and change. Our consultative approach enables us to work with you to understand the needs of your business in the design and delivery of effective technical, commercial and sustainable solutions to empower your business.
Our problem-solving expertise in Cloud, IT, Communications and Document Solutions, ensures we deliver practical resolutions that focus, not only on your business issues of today, but will also guide and support you through your digital transformation.
Our proven track record and breadth of expertise means our clients enjoy a partnership with a single trusted supplier simplifying the management and delivery of their business solutions.25+ SME LE ISO 27001
- Services:
- VoIP, Hyper-convergence, ERP, Email Security, Dynamics 365... and 22 more
- Partnerships:
- VMware, HP, Dell, Darktrace, Citrix, +16 […]
- HQ:
-
Ware, United Kingdom
Branches: St. Ives and 1 more
- Website:
- Visit Website
- Tel:
- 0330 175 5588
We are unlucky clients of this company and I need to warn potential customers about Espria based on our negative experience. We are leasing printer from them. Here's what you need to know before engaging with them:
Deceptive Contracting: Espria may present what seems like simple agreements or choices, such as selecting a charity for donations, but these turn out to be binding, multi-year contracts (SIXTY months!) without clear disclosure at the time of signing.
Unclear Terms and Conditions: The full terms and conditions of Espria’s agreements are not provided upfront. Important details are contained in small, hard-to-read print, that is sent by email AFTER you sign the contract.
Overpriced Agreements: Their financial arrangements, end up costing significantly more than the equipment's worth over the term of the lease. Their pricing strategy seems designed to maximize their profit rather than providing fair value.
Poor Customer Service: Communicating with Espria is extremely challenging. They do not respond to inquiries or concerns promptly, and is impossible to contact our 'account manager'...
Conclusion: Exercise extreme caution if considering Espria. Read every part of any document they present, and consider seeking legal advice before signing anything. Their business practices could potentially lead to significant commitments and costs.
Avoiding Espria will save you considerable time, money, and stress. We are still in dispute with them. From our perspective it is a pure scam, and I can provide more details on request.Espria has helped us to implement this system with the highest level of service and support and continue to do so.
Espria is our natural partner; together we have implemented an elegant, efficient and valuable solution that I hope will be emulated by other hospices and children’s hospitals across the UK.
We are particularly happy with their tailored approach to our security requirements and the way they rapidly adapt to the ever changing threat landscape. […] Read More
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