“I have been a client of Focusnet over several businesses I have been involved with for the last few years. First time we worked with them was as an Authorised Rep where the AR group used Focusnet. Since then I have engaged Focusnet as our IT supplier for our new AFSL and AR Group, All Risk Protection Insurance Brokers. Focusnet have helped us with managing our hosted servers and m365 tenancies to phone systems and websites. They also provide more technical support like our Cyber Security, Cyber training and awareness systems, and with automation and AI implementation within our business. More recently they have helped us implement a CRM and document management system that integrates with our broking and policy management system INSIGHT.”

“In our 16 years in business, we've worked with four different IT providers. Historically, IT has been a consistent point of friction, whether through creeping additional charges, poor service, or underperforming systems. Switching to FocusNet around two years ago was a game-changer.

Since partnering with them, we've experienced a level of service and expertise unlike anything before. Over the past 18 months, we've undertaken our most significant tech transformation, upgrading every core platform and piece of hardware across the business. FocusNet has been with us every step of the way offering the right advice, support, and genuine guidance.

What sets them apart is their ability to deliver not just on their promises but beyond them. Unlike our previous experiences, where expectations fell short, FocusNet has consistently exceeded them. Their partnership has made a complex transition feel manageable and even inspiring.

We highly recommend FocusNet to any business considering a switch. They’ve truly raised the bar for IT service providers.”

“We have partnered with FocusNet for two years and highly recommend their IT services. Their top-notch communication and ability to understand our needs made a significant impact during our company merger, requiring multiple IT migrations. This was a real concern for us, but with FocusNet’s expertise, we felt secure and well-informed throughout the process.
They know what they’re doing, but above all, they’re just great people to work with.”