- Description:
- Cloud Context is a Parramatta-based MSP delivering secure, cloud-first IT services for government and business organisations across Australia. Our fully onshore team supports everything from day-to-day IT operations to complex projects across security, cloud, networking, and procurement. We work as an extension of internal IT teams, with a strong focus on reliability, accountability, and practical outcomes.
Maintaining a 100% CSAT score, Cloud Context is trusted by councils, government agencies, and regulated organisations to reduce risk and modernise their technology environments. We are an approved supplier across multiple government procurement panels, including NSW Government, Local Government Procurement, BuyICT, Local Buy, and Procurement Australia, and a Microsoft Solutions... Partner across Modern Work, Infrastructure, and Azure.
Cloud Context was also recognised as a Techpartner.news Foundation Performer in the 2025 Fast50 awards, reflecting our consistent delivery and growth in the government and enterprise space.5+ SMB SME GovernmentMSP Select Australia 2026. Every year, Cloudtango honors the most successful managed service providers. For 2026, our technical analysis focused on business growth, customer satisfaction, and service offerings. By being selected, Cloud Context demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.
City of Parramatta
How we helped the City of Parramatta migrate to Azure, delivering a scalable, future ready IT platform.
Lismore City Council
We supported Lismore City Council by augmenting their IT team and modernising core services.
Kyogle City Council
How we helped Kyogle Council reduce cyber risk and modernise ageing systems with a phased approach.
City of Parramatta
We partnered with the City of Parramatta to modernise Wi Fi & improve performance & visibility.
- Services:
- Teams, Backup & Recovery, Cloud Migration, Cybersecurity, Data Storage... and 12 more
- Partnerships:
- Veeam, ConnectWise, HPE, Huntress, Juniper, +5 […] more
- HQ:
- Parramatta, Australia
- Tel:
- 1300 364 703
- Website:
- Visit Website
“Incredibly knowledgeable and supporting team, who can explain things in plain English to people who don't speak computers!”
“Sean's attitude, commitment and technical expertise was instrumental in delivering this migration work. Thank you”
“Awesome service and support. Highly recommend for all IT support!”
“Cloud Context = peace of mind. Made what would have been a messy job for us run smoothly. Always appreciate their advice and support.”
“Very quick and professional!”
“Quick, efficient & great result”
“Fantastic team who really know their stuff. You will not be disappointed.”
“I’d leave more stars if possible. These guys have always made everything tech related an absolute breeze for us. They’ve unlocked capabilities we didn’t even know were possible and set up everything seamlessly across our two locations. They act as a valuable sounding board for us and are involved in all our big tech plays. Very very highly recommended.”
“We've been working with Cloud Context for all our IT services, and we couldn't be happier. The team is always friendly, approachable, and quick to help whenever we need support. Their services are reliable, well priced, and tailored to suit our needs – whether it's day-to-day IT support or larger projects. It's refreshing to deal with a company that genuinely cares about its clients. Highly recommended!”
“My business has been dealing with Cloud Context since their inception and can't express how important they are for our operation. Our business is heavily exposed to sensitive client data and Cloud Context have been crucial in making sure we are protected and operating within guidelines.
The owner Elias and his team are also 10/10 in their service and always are available if we need any extra support. There's a very personal and friendly approach in every dealing and makes me and my team feel well supported by professionals.
Can't recommend this business enough!”“Cloud Context have been our implementation partner for the digital transformation of the infrastructure stack and device stack. They've been working with us in partnership with our team internally to design, build, operate, and test some of the new solutions, which will ultimately be handed over to Chris and his team to maintain. They've been an invaluable partner for us uplifting the technology, and also sharing knowledge and building capabilities within the people that will ultimately maintain the solutions that have been developed. A key partner for us across a lot of areas and disciplines, and functions. They've been invaluable in helping us mature as an organisation from a technology perspective.”
“The team at Cloud Context are legends. Always on hand to look after whatever I need, whenever needed.
They will always be our go to for all things IT!”“Appreciative of the care and responsiveness of the Cloud Context team. An understanding team that adds value and helps reduce the IT burden to small businesses!”
“The team at Cloud Context are amazing!! Extremely knowledgeable, quick to respond, overall just great to work with. Nothing is ever too big or small for them. They always love to go along with all of our big ideas and some crazy ideas as well. I have to mention how attentive and patient Mark and David are, hats off to them. Thanks guys!”
“First Focus has been supporting our business for 5 years; they have played an integral part in helping us scale our operations through the use of technology. We embarked on a migration to a complete Cloud solution utilising Microsoft Office 365 with First Focus; the project ran smoothly with great […] Read More
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