“It’s important to choose a partner, not just a provider. I absolutely feel that Brennan are an extension of my team.”

“We transitioned from a situation where Brennan were simply providing best practice maintenance services, to one where they are now a very valuable and important strategic partner,” says Stuart.

“While we have been very transparent with regards to our business strategy, Brennan has also been very open and transparent in terms of what they can offer us. We now leverage the individual expertise of their team members in all kinds of areas,” he adds.

“We now have a far better support turnaround. The Brennan team is so much more knowledgeable, and visible and responsive, and this has helped both our team and our broader people."

“After reviewing several solutions, we chose Wiise (built on Microsoft Dynamics 365 Business Central) for several reasons, including the fact that we use Microsoft 365 both nationally and across our branches, and there’s familiarity. The partner decision wasn’t about money, it was about the relationship, and getting good answers to our questions. And we had confidence in knowing Clade had a history of working with clients in the not-for-profit space”.

“We couldn’t have asked for a better partner for this project than Brennan. It was quite a big step for us to implement a new document management and collaboration solution so soon after the last one, but Brennan was there with us at every step and their expertise was amazing. We knew it was going to be a challenge to migrate our data and the Brennan team was relentless in finding ways to help us – even finding a software provider in Europe that could help to export, convert and import. Even though this meant a lot of after-hours work, and a lot of going back and forth, the team were so dedicated and invested and they never gave up."

The biggest reason why we went with Brennan was the trust. Trust that was built up on previous projects, because they were delivered on time, delivered on budget -speaks volumes to how Brennan conducts themselves in my opinion.

“It’s rare to find a tech partner who continues to invest in developing IP and an understanding of your business as well. That’s why Brennan is a valued strategic partner, to Secure Parking.”

“The relationship with the people at Brennan was brilliant. They listened to our needs and proposed solutions in a way that didn’t feel like they were just trying to sell us services. The people that care about your environment, the ones that have interest, they’re the ones you want to keep around.”

“Moving from such an established system to a brand new, revolutionary platform was definitely daunting because there are some unknowns. Essentially, we had to take a leap of faith. But we didn’t have any concerns when it came to [our technology partner]. The knowledge and level of support provided made the decision a lot easier for us.
“The team was able to demonstrate their skills very quickly. They reviewed elements of the estate and were quick to suggest improvements, changes and provide an overview. Other organisations we met with were much more reactive and did not have the strategic outlook that the team has” continues Phil.

“Brennan run a very professional team. I like how well it’s structured, how their processes are standardised, and that measurement and task execution is easily understood. It provides confidence that everything will be addressed, and nothing will fall through the cracks.”

Brennan IT has helped us transform our business; delivering a cloud environment that has become much, much easier to manage, which means less maintenance and greater stability. We’ve also raised security and network reliability, and importantly, given our people new ways to travel and connect to the organisation even when they’re on the road.
The college has evolved significantly. Through improved technology, we have established better business practice, governance and process. By giving our people better ways to work, share information and communicate, we have been able to provide a far better service for our members.
Business and technology have also now become so closely aligned at RANZCR, that IT is now recognised as an enabler, which means my team is involved in strategic business initiatives from the outset. We meet with Brennan IT on a regular basis and say – how can we innovate together?

Technology is no longer an enabler for additional services. It co-habits with the business, and the data we generate is very meaningful in how we actually operate.
The way we deliver our business needs to be ‘injectable’ into other businesses, and we need to make the transition to a new structure as seamless and easy as possible for our people.
Brennan IT are very in-depth in their approach and have a strong focus on customer satisfaction, which is quite refreshing. They are extremely technically competent, but also have a very clear view of our business and our targets, so everything is done in a way that ties together.

The individuals you work with can make or break a project, and Brennan IT has a knack of picking the right people. They are a highly technical team, but very modest, very humble, without the arrogance you sometimes see.

The solution provided to Macpherson Kelley by Brennan IT has significantly improved the way our staff collaborate together.
Being a national law firm, previously it was difficult for staff and clients to collaborate effectively across different offices and states, resulting in costly interstate travel and time inefficiencies. In addition to this, we required a technology that was able to complement our new Activity Based Working practices, it also needed to be simple to ensure successful staff adoption.
Now, employees can communicate with each other faster, work flexibly and can leverage exceptional video conferencing facilities which significantly reduces the need to travel. This has, in turn, reduced our costs, broken down national barriers thus improving staff morale, culture and engagement.
Brennan IT delivered a solution that suited our requirements precisely. The team took time to understand our requirements and identified our shortcomings so that the solution would achieve our key objectives. The process of working with Brennan IT was easy and we had total confidence in the team’s ability to deliver this project successfully.
The result is a solution that fits our requirements, has delivered all the benefits we expected, and will save the firm both time and money in years to come.

Brennan IT was more than proactive in helping Forever New in the migration project. It was a complex migration involving multiple incumbent vendors. The Brennan IT project lead was instrumental in getting that cut-over completed in time for peak trading through Christmas. It helped immensely that Brennan IT had local presence in Melbourne and Sydney for this particular project.
Most providers are always chasing multi-year contracts. Brennan IT has been forthcoming with the short term 12-month contracts as we’ve needed them, so we can assess the value creation from enlisting some of our on premise apps to the cloud.
Now we’ve got one service provider being able to provide us both cloud applications and communications. That has freed up internal IT resources to work on other business value-added projects.

We were looking for an IT provider who would work with us as we grew. This was a core requirement as the organisation had experienced significant growth over the last three years and more growth was anticipated. We replaced 87 PCs across a number of different offices in just five days. There was only minor disruption to the business through this transition. The changes were immediate, staff who had been spending upwards of 20 minutes every day waiting for their computers to start were able to jump on and boot up straight away.
The transition has made such a huge difference to the productivity of staff. We’ve seen a substantial improvement in output and the system has met all of our expectations. We were really impressed with THE service from Brennan IT. The new system has changed the way the Foundation is operating and we’ve seen good results from day one.

We made the decision to upgrade our servers and better network the three offices. We also wanted to upgrade our Outlook network, and Brennan IT recommended Microsoft Office 365.
Brennan IT were very good at making sure that any problems that occurred were fixed immediately, and they took ownership of the project which was important to us in making sure the transition was smooth.

Because we need someone who can help us develop an IT strategy, Brennan IT has always been proactive in talking to us about the best ways to help us out and keeping us informed on what is happening in the broader industry. We have come to rely on that expertise.
We wanted an IT partner that was like our IT department. I came from a large corporate background and if you had an IT problem you’d call the IT department and they’d fix it. We needed that as well for our business so that we could continue to grow and be competitive. Brennan IT is a larger organisation so if one person can’t work it out they can speak to someone else and pass the task on until it is resolved.

The support has been a really major benefit of this solution. I can talk to Brennan IT at any time and they can proactively watch the system remotely.

Brennan IT provides us with direction and expert advice, from hardware needs to a cloud strategy. Plus they are always accessible, and always on hand to support our events! The relationship feels not like a service agreement, but like having a corporate partner in our work.

As a benefit of this contract we’ve freed up our internal resources by taking the hardware out of the equation. When a router fails, Brennan IT proactively replaces it. The timing is quicker than what would have been previously possible, minimising our downtime.